Terms & Conditions
These Terms & Conditions govern your use of Sun & Soil’s website, pop-up ordering tools, and related services in India. Please read them carefully—using the service means you accept these terms.
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Sun & Soil operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of the Republic of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement. Venue and jurisdiction will lie with the competent courts in Maharashtra, India.
Contact Information
For questions or concerns related to our policies, please contact us at hello@sunandsoil.in.
Acceptance of Terms
Your continued access or use of the site after updates to these Terms constitutes acceptance of the revised Terms. If you do not agree, you must stop using the services immediately.
Changes to Services
We may modify, suspend, or discontinue features to reflect seasonal availability, logistics, or safety requirements. We aim to provide reasonable notice for material changes that affect existing orders.
Service Availability & Maintenance
Our services depend on network providers and infrastructure. Planned maintenance windows may temporarily affect access; we try to schedule them outside peak hours and announce them on the site.
Accounts & Authentication
Where accounts are offered, you are responsible for safeguarding your credentials and limiting access to your devices. Notify us promptly if you suspect unauthorized use of your account.
Orders, Billing & Payment
Orders are offers to purchase produce subject to availability and acceptance. Payments are processed by trusted partners; tokens—not card numbers—reach our systems. We may decline or cancel orders in cases of suspected fraud or logistics constraints.
Pricing, Taxes & Invoices
Prices are listed in INR and include applicable taxes unless stated otherwise. Final invoices reflect item weights, route specifics, and local tax requirements. We publish price notes for transparency when seasonal adjustments occur.
Shipping, Delivery & Risk of Loss
We serve short regional routes to protect freshness. Title and risk of loss pass on delivery to the address you provide or upon pickup at our counter. Please inspect crates at handover and contact us quickly if something is amiss.
Intellectual Property
All content on the site—including text, photos, and design elements—is owned by or licensed to Sun & Soil and protected by applicable laws. You may not copy or reuse content without written permission, except for personal, non-commercial use.
Acceptable Use & Prohibited Conduct
You agree not to interfere with the service, attempt unauthorized access, harvest data, upload malicious code, or use the site for unlawful or misleading activity. We reserve the right to remove content or restrict access to protect users and operations.
Warranty Disclaimer
To the fullest extent permitted by law, the services are provided “as is” and “as available”. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Produce is perishable and varies naturally by season.
Limitation of Liability
Sun & Soil shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the services. Our aggregate liability for direct damages will not exceed the amount you paid for the affected order.
Severability & Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force. These Terms, together with referenced policies, constitute the entire agreement between you and Sun & Soil regarding the services.